Question 1

Invoices are supported; simply include the invoice information in the order notes.

Accepted Answer

Yes, you can. Just include your invoicing information in the order notes.

Question 2

We support T/T, Alipay, and WeChat (RMB/USD/EUR) payments. Credit cards and billing terms are not supported. The standard payment method is a 30% deposit + 70% payment before shipment.

Accepted Answer

Payment methods, T/T, Alipay, WeChat Pay, deposit policy, payment options

Question 3

Please provide photos of the damaged outer packaging and product within 24 hours of receipt. We will provide a solution based on the actual situation. We are not responsible for damage caused during logistics and transportation.

Accepted Answer

Please provide the following within 24 hours of receiving the package: photos of the outer packaging; photos of any product damage. We will provide specific solutions based on the actual situation. We are not responsible for product damage caused by logistics and transportation.

Question 4

Strict full inspection is carried out before shipment, covering multiple aspects such as raw materials, welding, surface treatment, load-bearing capacity, and packaging, to ensure product quality.

Accepted Answer

Strict full inspection before shipment: raw material inspection, welding inspection, surface process inspection, load-bearing test, and packaging inspection.

Question 5

Production cycle for in-stock orders is 3-7 days, while for bulk/custom orders it is 15-40 days (depending on quantity and specifications). The entire order process is trackable.

Accepted Answer

In-stock orders: 3–7 days; Bulk/Custom orders: 15–40 days, depending on quantity and specifications. Orders are fully trackable.

Question 6

Supports mainstream trade terms such as FOB and EXW to meet the needs of cross-border trade cooperation.

Accepted Answer

We support FOB/EXW trade terms.

Question 7

We are a professional manufacturer that supports bulk purchases by furniture factories, foreign trade companies, etc. We can provide samples for inspection, and the sample fee can be waived or deducted from the bulk order.

Accepted Answer

We are a professional manufacturer of metal table bases, supporting bulk purchases by furniture factories, foreign trade wholesalers, distributors, cross-border e-commerce sellers, hotels, engineering projects, etc. We can provide samples for inspection, and the sample fee can be free or deducted from the bulk order.

Question 8

Minimum order quantity varies depending on the process. The minimum order quantity is low for regular colors, while custom colors/logos generally start from 200-500 sets. Please consult sales for details.

Accepted Answer

Depending on the process: Standard colors: low minimum order quantity; Custom colors/logos: generally 200-500 sets or more, please consult sales for details.

Question 9

Supports full-dimensional OEM/ODM customization, including height, pipe diameter, wall thickness, color, logo (laser engraving/printing), and brand packaging.

Accepted Answer

We support complete customization for our clients: customized height, pipe diameter, and wall thickness; customized colors (black/white/grey/gold, etc.); customized logos (laser engraving/printing); and customized brand packaging.

Question 10

Installation is simple and supports both drill-free and screw-fixing methods. A full set of screws and installation instructions are included. Only a power drill/screwdriver is needed, and even beginners can complete the installation in 1-2 minutes.

Accepted Answer

Installation is very simple, with two options: no-drill and screw fixing. A full set of screws and installation instructions are included. It can be done with a regular electric drill or screwdriver, and even beginners can install it in 1-2 minutes.

Question 11

It can be used with existing tables. Please provide the table top dimensions, material, thickness, and desired height so that we can recommend a suitable model.

Accepted Answer

Yes, please provide your table top dimensions, table top material, desired thickness, and desired height, and we can recommend the most suitable model for you.

Question 12

Compatible with various tabletops including solid wood, MDF/particleboard, marble/sintered stone, and tempered glass.

Accepted Answer

Suitable for: solid wood tabletops; MDF/particleboard/multilayer board; marble/sintered stone/quartz stone/terrazzo/polished stone, tempered glass, etc.

Question 13

The standard model can support 30-80kg per piece, and a set of two can support 100-200kg+. The heavy-duty industrial model has an even higher load capacity and is suitable for large tabletops/sintered stone tables.

Accepted Answer

Standard models have a single unit load capacity of 30–80kg, and a set of two units can support 100–200kg+ (depending on the model). Heavy-duty industrial models have an even higher load capacity and are suitable for large tabletops/sintered stone tables.

Question 14

Standard heights include regular tables (72-75cm), bar counters/high tables (85-110cm), and coffee tables/side tables (30-50cm). Height customization is available; please contact sales for details.

Accepted Answer

Standard heights: Standard table: 72–75cm; Bar counter/high table: 85–110cm; Coffee table/side table: 30–50cm. Custom heights are available; please contact sales for details.

Question 15

Available with fixed height, manual/pneumatic adjustable height, foldable/storable/rotating table bases. Specific models can be found on the product page.

Accepted Answer

Yes. We offer: fixed-height table bases; height-adjustable table bases (manual/pneumatic); foldable/storable/rotatable table bases. Please check the product page for specific models.

Question 16

It is compatible with various types of tables, including dining tables, coffee tables, office desks, and bar counters, and is compatible with common tabletop materials such as wood, slab, marble, and glass.

Accepted Answer

Suitable for: dining tables, coffee tables, side tables, office desks, computer desks, study desks, bar counters, high tables, conference tables. It can be matched with any tabletop material such as wood, MDF, sintered stone, marble, glass, etc.

Question 17

All table bases are suitable for outdoor use. The aluminum alloy version is directly weather-resistant, the electrophoretic iron table legs are highly rust-resistant, and the 304 stainless steel version is suitable for harsh environments with high humidity, such as the seaside.

Accepted Answer

Both are acceptable: Aluminum alloy table legs: can be used directly outdoors, rust-proof and weather-resistant; Iron table bases (electrophoretic treatment): electrophoretic coating provides strong rust resistance and can be used outdoors; 304 stainless steel table bases: super rust-proof, suitable for harsh outdoor environments such as the seaside and high humidity.

Question 18

The core materials are Q235B carbon steel, 201/304 stainless steel, aluminum alloy, and cast iron. The surface is treated with electrostatic powder spraying/electroplating/brushing, which has the advantages of rust prevention, wear resistance, and stable load-bearing capacity, making it suitable for long-term use.

Accepted Answer

Our table legs are mainly made of Q235B carbon steel / 201 or 304 stainless steel / aluminum alloy / cast iron. The surface is treated with electrostatic powder spraying / electroplating / brushing, which makes them rust-proof, wear-resistant, and stable in load-bearing capacity, suitable for long-term use.

Complete Table Systems for Commercial Spaces

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